Shipping Policy

VH Lifestyle India Pvt. Ltd.

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Thank you for shopping with VH Lifestyle India Pvt. Ltd.
This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• In case of delays due to high order volume or stock issues, we will notify you via email or phone.

2. Shipping Time & Delivery

We deliver orders across all major cities in India.

Estimated Delivery Time:

• Metro Cities: 3–5 business days
• Non-Metro Cities: 5–7 business days
• Remote Locations: 7–10 business days

Delivery timelines may vary depending on the courier partner, weather conditions, strikes, or unforeseen issues.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your order.
• We may offer Free Shipping during promotional periods or for orders above a certain amount.

4. Order Tracking

Once your order is shipped, you will receive:

• A tracking ID, and
• A link to track your shipment in real time.

You can track your order through the courier partner’s website.

5. Incorrect or Incomplete Address

VH Lifestyle India Pvt. Ltd. is not responsible for failed delivery if:

• The address provided is incorrect
• Contact details are incomplete
• The customer is unavailable during delivery attempts

If the package is returned due to incorrect address, additional re-shipping charges may apply.

6. Damaged or Tampered Packages

If you receive a damaged or tampered package:

1. Do NOT accept the delivery, and
2. Inform us immediately at info@vhlifestyleindia.com or +91 84481 95422.

We will arrange a replacement or appropriate resolution as per our policies.

7. Delay in Delivery

While we strive for timely delivery, delays can occur due to:

• Courier partner issues
• Natural calamities
• Government restrictions
• Strikes or operational challenges

Such delays are beyond our control. However, we will assist you with tracking and updates.

8. International Shipping

Currently, we do not offer international shipping.
We ship only within India.

9. Return Shipping

Return shipping policies are covered under our Cancellation & Refund Policy.
Free return pickup is provided only if the mistake is from our end.

10. Contact Us

For any questions related to shipping or delivery, reach us at:

VH Lifestyle India Pvt. Ltd.
📧 Email: info@vhlifestyleindia.com
📞 Phone: +91 84481 95422